3 Digital tools that your business continuity plan should have following the COVID-19 pandemic
You thought you had an excellent business continuity plan, right down to the disaster. If this disaster is COVID-19, you are not alone in the consequences of the pandemic. From the skyrocketing number of unemployed to small and medium-sized businesses forced to close, businesses have faced several challenges from the coronavirus.
More than ever, it is time to implement an in-depth business continuity plan before things escalate into a worse scenario. After the COVID-19 pandemic hit, businesses experienced an increase in online threats, banking software security threats against iinternational health organizations.
While this is not really surprising, since hackers take advantage of vulnerable businesses in a crisis, it is a good reminder to see what can be done to improve your business continuity plan so that you are better positioned for the next emergency. .
Below are three of the main things you need to do or study to keep your business up to date to reduce the impact of potential threats to the digital side of your business and to thrive during the COVID-19 pandemic:
Automation using the latest tools
When the majority of Americans have migrated to work from home, companies are looking for the most effective remote technology solutions. From video conferencing software to automated workflow tools, your business may have had to consider a multitude of new work models, applications, and software solutions that you probably didn’t think you would need until 2020.
Using the latest tools allows your business to use technology as it evolves. A business continuity plan should be based on the use of the best tools so that workers can do their jobs as efficiently as possible, whether they are always at a distance or integrate slowly into an office workstation.
Automation of processes such as email communication, employee integration, etc. is the ideal way to improve the efficiency of your employees’ working days. It is essential to implement tools to smooth out bumps and make the most of the technology available for your business.
VPN or Cloud solutions for remote work
As of March 27, 16 million Americans started working remotely from previously occupied positions in offices. Two months later, that number is likely to be much higher. If your employees are one of those 16 million people suddenly looking for the right technology in their makeshift offices, a great place to improve the security of your technology is via a virtual private network (VPN) or cloud solutions.
A VPN or virtual private network allows your team to connect securely to internal servers rather than sending or accessing data via their home Internet connection. This ensures that the security protocols already in place on your servers, such as encryption or multi-factor authentication, are maintained and that your data is secure.
If you’re not relying on internal servers, cloud solutions can be a great option, and many companies are already leveraging its impressive remote power. Some well-established companies may cringe at the prospect of moving their information to the cloud, fearing it may not be secure. However, the reality is that migrating to a cloud solution with secure hosting is an ideal option for securing your data and information. Many hosting companies offer automatic data backups and other security services to ensure that your information remains protected at all times.
To learn more about the security risks and precautions of these services, and to better understand how they could be implemented for your business continuity plan, you can learn more about Pluralsight article “The 3 main types of cloud services.”
Partnering with a managed service provider
The final step in implementing an in-depth continuity plan is to consider using an outsourced managed IT service provider, which can help identify security risks and suggest tools to improve your business. A managed IT services company can help reduce IT disruption for your business and help implement cloud tools and solutions as mentioned above.
The most obvious benefit of using an external source is that a managed service provider is an expert in the technology field. While your business is focused on a specific niche, so is an IT service company. A managed service provider can reduce threats to your business, reduce downtime, and help you create a plan to improve the safety and accessibility of your employees. Not to mention, a whole team of professionals via an MSP is often much cheaper than hiring even a single IT professional in-house.
If you are experiencing repercussions from COVID-19, you should consider adding these services to your current operations or to your business continuity plan to reduce the risk of significant loss in the event of data theft or accidental data loss when working remotely.
Originally posted 2020-06-06 01:17:34.